The Weave Zone Shipping & Return Policy | Customer Care

All in-stock orders place Monday-Friday (excluding holidays) before 3:00 PM CT will ship the same day. Any orders placed after 3PM will be shipped on the next business day.

Domestic Shipping: 2-3 Business Days 

International Shipping: 7-10 Business Days

All out-of-stock orders will ship 10-14 business days from the initial order date.

 

Returns

We will accept returns that are unopened and in the original packaging within 7 days of initial receipt of hair for online purchases. All refund requests must be submitted via email within 24 hours of delivery.

Shipping costs will not be refunded.

For in-store purchases, we allow exchanges and/or issue store credit in the value of the returned items. There will be no cash refunds for in-store purchases for any reason.

If it is apparent that the bundle has been tampered with, unraveled from rubber band, conditioned, washed, heat-styled, colored, or altered in way, we will not issue a refund for any reason.

If you have any questions or concerns about returning an item, please contact us via email with return as the subject.

Contact Us

 

We can be reached via FB, IG - @TheWeaveZone, or you can call our retail locations directly.